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  5. HPE Pointnext Tech Care Basic Service with Defective Media Retention
4654605-hpe_pointnext_tech_care_basic_service_with_defective_media_retention

HPE Pointnext Tech Care Basic Service with Defective Media Retention

Productcode: HV5X9E | EAN/UPC: -
€ 4.092,48 excl.btw
HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 869845R-B21, 869847R-B21, P05671R-B21, P05672-291, P05672-AA1, P05672R-B21
  • Digital and data-driven
  • Personalized and predictive
  • Innovation and intelligence
Op voorraad: 10 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Basic Service with Defective Media Retention
€ 4951,90 incl. 21% btw € 4092,48excl. 21% btw
Voorraad: 10
Winkelwagen Offerte

Omschrijving

HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 869845R-B21, 869847R-B21, P05671R-B21, P05672-291, P05672-AA1, P05672R-B21
Product features
  • Digital and data-driven
    Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
  • Personalized and predictive
    Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
  • Innovation and intelligence
    Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 4 Years
Compatibility Information
Designed For
P/N: 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, P05672R-B21

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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