HPE Pointnext Tech Care Essential Service

Productcode: H40GRE | EAN/UPC: 4549821571222

€ 2.486,61 excl.btw

HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 6 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen11

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

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Product:
HPE Pointnext Tech Care Essential Service

€ 3008,80 incl. 21% btw € 2486,61excl. 21% btw

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Omschrijving

HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 6 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen11

Product features

Extended service agreement
This product comes with an extended service agreement, ensuring that your HPE Pointnext Tech Care remains in excellent condition. With this agreement, you can rest easy knowing that your product is covered for longer periods, providing peace of mind and stability for your operations.
Technical support
Gain access to HPE's technical support, offering you expert assistance whenever you need it. This feature ensures that any issues you encounter can be swiftly addressed, minimizing downtime and keeping your systems running efficiently.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

6 years

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 6 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 6 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 6 years
Technical support - remote diagnosis - 6 years
Technical support - visual remote guidance - 6 years
New releases update - 6 years
Technical support - phone consulting - 6 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 6 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 6 years

Compatibility Information

Designed For

HPE ProLiant ML110 Gen11

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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