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  5. HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
1652908-hp_electronic_hp_care_pack_next_business_day_hardware_support_with_defective_media_retention

HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

Productcode: U9ZE1E | EAN/UPC: -
€ 703,76 excl.btw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript, Z6dr PostScript with V-Trimmer
  • Remote problem diagnosis and support
  • Next business day onsite response
  • Escalation management
  • Defective Media Retention Service
Op voorraad: 9876 stuk(s)
Levertijd:
Product:
HP Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention
€ 851,55 incl. 21% btw € 703,76excl. 21% btw
Voorraad: 9876
Winkelwagen Offerte

Omschrijving

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript, Z6dr PostScript with V-Trimmer
Product features
  • Remote problem diagnosis and support
    HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
  • Next business day onsite response
    For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
  • Escalation management
    Established escalation procedures enlist specialized expertise from HP and selected third-parties.
  • Defective Media Retention Service
    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Covered Configurations
2 rolls
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 2 years ¦ Defective media retention - 2 years
Compatibility Information
Designed For
HP DesignJet Z6dr, Z6dr PostScript, Z6dr PostScript with V-Trimmer

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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