HPE Proactive Care 24x7 Software Service

Productcode: U1ZF9E | EAN/UPC: -

€ 5.213,19 excl.btw

HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h

Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Recommendations for firmware version and software patching on supported products to help prevent problems
Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology

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HPE Proactive Care 24x7 Software Service

€ 6307,96 incl. 21% btw € 5213,19excl. 21% btw

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Specificaties

General

Type

Technical support

Service Included

Phone consulting

Full Contract Period

3 years

Response Time

2 hours

Service Availability

24 hours a day / 7 days a week

Software

Software Title

HPE Intelligent Management Center Application Performance Manager Software

Licence Qty

25 monitors

Licensing Details

ESD

Details

Service & Support

Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 3 years
New releases update - 3 years

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