HPE Foundation Care 24x7 Service

Productcode: U7SC6E | EAN/UPC: -

€ 560,49 excl.btw

HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG734A#AC3, JG734A#AC4, JG734AR

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Access to technical resources
Software support
Installation advisory support
Software features and operational support
Software product and documentation updates

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HPE Foundation Care 24x7 Service

€ 678,19 incl. 21% btw € 560,49excl. 21% btw

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Omschrijving

HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG734A#AC3, JG734A#AC4, JG734AR

Product features

Responsive service availability
The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.
Comprehensive coverage
The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.
Efficient issue resolution
With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.
Enhanced support resources
Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.
Proactive system updates
The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year

Compatibility Information

Designed For

P/N: JG734A#AC3, JG734A#AC4, JG734AR

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Foundation Care 24x7 Service

Omschrijving

Specificaties

Productvideo

Reviews

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